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Shipping & Delivery Policy
Effective Date: [22/july/2026]
Last Updated: [22/july/2026]
At Rajposh, every garment is crafted with precision, heritage, and exceptional attention to detail. Whether you have chosen a ready-to-wear ensemble or a bespoke bridal creation, we are committed to ensuring your order reaches you safely, securely, and on time.
This Shipping & Delivery Policy outlines our processing timelines, shipping methods, and delivery procedures.
Order Processing
Once your order is successfully placed and payment is confirmed, our team begins preparing your order for dispatch.
Processing times vary depending on the type of product ordered.
Ready-to-Wear Collections
Our ready-to-wear garments are typically processed within 2–3 business days.
This includes:
● Order verification
● Quality inspection
● Secure packaging
● Dispatch preparation
Orders placed on weekends or public holidays will be processed on the next business day.
Custom Tailoring & Bespoke Orders
Custom-designed garments require significantly more time due to the handcrafted nature of our work.
This includes products such as:
- ● Rajputi Poshaks
● Bridal Lehengas
● Sherwanis
● Bespoke Wedding Wear
● Customized Ethnic Attire - Production generally takes 4–6 weeks, depending on:
- ● Hand embroidery complexity
● Zardozi and artisan craftsmanship
● Fabric sourcing
● Custom fittings
● Design approvals
● Seasonal demand
For highly intricate bridal couture or exclusive collections, production timelines may extend beyond the estimated schedule. In such cases, our team will keep you informed throughout the process.
Order Confirmation
Once your order is confirmed, you will receive:
- ● Order confirmation via email
● Payment confirmation
● Estimated production timeline (for custom orders)
● Shipping confirmation once dispatched
Customers are encouraged to verify their shipping details carefully before confirming the order.
Domestic Shipping
Rajposh proudly offers secure shipping across India.
All domestic orders are shipped through trusted logistics partners to ensure timely and safe delivery.
For every dispatched order, customers will receive:
● Shipment confirmation
● Tracking number
● Tracking link via SMS and email
● Estimated delivery date
Delivery timelines may vary depending on your location and courier service availability.
International Shipping
International shipping may be available for select destinations.
Delivery times for international orders vary depending on:
● Destination country
● Customs clearance
● Import regulations
● Local courier services
Customers are responsible for any customs duties, import taxes, or local charges imposed by the destination country unless otherwise stated.
Shipping Charges
Shipping charges are calculated during checkout based on:
● Delivery location
● Package weight
● Product dimensions
● Shipping method selected
Any applicable shipping fees will be displayed before payment is completed.
Delivery Timelines
Estimated delivery begins after your order has been processed and dispatched.
While we strive to meet all estimated delivery dates, delays may occur due to:
● Weather conditions
● Public holidays
● Festival seasons
● Remote delivery locations
● Courier network disruptions
● Government restrictions
● Customs clearance (for international shipments)
Rajposh is not liable for delays caused by circumstances beyond our reasonable control.
Delivery Verification
To ensure the safety of high-value orders, especially bridal and bespoke collections, additional delivery verification may be required.
Depending on the order value, verification may include:
● One-Time Password (OTP) confirmation
● Physical signature upon delivery
● Identity verification where applicable
These measures help protect against theft, loss, or unauthorized receipt of valuable garments.
Packaging Standards
Every Rajposh order is carefully packaged to preserve the quality and elegance of your purchase.
Our packaging is designed to:
● Protect delicate embroidery and embellishments
● Prevent fabric damage during transit
● Maintain garment shape
● Ensure a premium unboxing experience
Delivery Address
Customers are responsible for providing a complete and accurate delivery address.
Please ensure the following details are correct:
● Recipient’s full name
● Mobile number
● Complete address
● Landmark (if applicable)
Rajposh is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.
Failed Delivery Attempts
If delivery cannot be completed due to:
● Recipient unavailability
● Incorrect address
● Refusal to accept delivery
● Failure to provide OTP or signature
our logistics partner may attempt redelivery or return the shipment to us.
Additional shipping charges may apply for re-dispatching returned orders.
Inspection Upon Delivery
Customers are encouraged to inspect their package immediately upon receipt.
If the package appears:
● Damaged
● Tampered with
● Opened before delivery
please report the issue to the delivery personnel and contact Rajposh’s customer support as soon as possible.
Lost or Damaged Shipments
In the rare event that a shipment is lost or arrives damaged during transit, please notify us promptly.
Our team will coordinate with the shipping partner to investigate the matter and, where appropriate, arrange a suitable resolution in accordance with our policies.
Order Tracking
Once your order has been shipped, you can track its progress using the tracking details provided via email or SMS.
If you encounter any issues while tracking your shipment, our customer support team will be happy to assist you.
Contact Us
For any questions regarding shipping, delivery timelines, or order tracking, please contact us:
Rajposh
Customer Support
Email: [support@rajposh.com]
Phone: [+91-XXXXXXXXXX]
Address: [Company Address]
At Rajposh, we are dedicated to ensuring that every creation—from handcrafted bridal couture to timeless ethnic wear—arrives with the same care, elegance, and attention to detail with which it was made.