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Terms of services
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to Rajposh. These Terms of Service (“Terms”) govern your access to and use of ourwebsite, products, tailoring services, bridal consultations, and all related offerings. By accessingour website, placing an order, or engaging with our services, you agree to comply with theseTerms.
Please read them carefully before making a purchase or using our services.
Acceptance of Terms
By visiting our website or purchasing from Rajposh, you confirm that you:
● Are at least 18 years of age or are using the website under the supervision of a parent orlegal guardian.
● Agree to comply with all applicable laws and regulations.
● Accept these Terms of Service in their entirety.
If you do not agree with any part of these Terms, please refrain from using our website or
services.
Products & Services
Rajposh specializes in premium ethnic wear, bespoke tailoring, bridal couture, festive collections, and handcrafted garments.
Our offerings may include:
● Sherwanis
● Indo-Western Attire
● Bridal Wear
● Wedding Collections
● Kurta Sets
● Custom Tailoring
● Alteration Services
● Accessories
All products are subject to availability.
Custom Tailoring & Bespoke Orders
Every custom garment is handcrafted specifically for the customer based on the measurements, design selections, and preferences provided during consultation.
Customers are responsible for ensuring that:
● Measurements submitted are accurate.
● Design approvals are carefully reviewed before confirmation.
● Customization requests are final before production begins.
Rajposh is not responsible for fitting issues resulting from incorrect measurements supplied by
the customer.
Handcrafted Variations
Our garments are created using traditional Indian craftsmanship, including techniques such as:
● Zardozi Embroidery
● Hand Weaving
● Hand Embroidery
● Thread Work
● Mirror Work
● Stone Work
● Traditional Dyeing Techniques
As every piece is handcrafted, slight variations may occur in:
● Embroidery placement
● Fabric texture
● Thread detailing
● Color tone
● Pattern alignment
● Handwork finish
These natural variations are not defects but are a hallmark of authentic artisanal craftsmanship, making every Rajposh creation unique.
Fabric & Color Disclaimer
We strive to display product colors as accurately as possible.
However, actual colors may vary slightly due to:
● Monitor settings
● Mobile screen displays
● Photography lighting
● Fabric dye batches
● Natural textures
Minor color differences shall not be considered manufacturing defects
Order Acceptance
All orders are subject to acceptance and availability.
Rajposh reserves the right to:
● Accept or decline any order.
● Limit quantities purchased.
● Cancel orders affected by pricing or inventory errors.
● Request modifications to custom orders based on production feasibility.
● Decline customization requests that cannot be executed while maintaining our quality
standards.
Order confirmation does not guarantee production until payment verification and design approval are complete. .
Pricing
All prices listed on our website are displayed in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without prior notice.
Applicable taxes, shipping charges, and additional customization costs will be clearly displayed during checkout.
Payment Terms
We accept payments through secure payment gateways.
For custom or bridal orders:
● Full or partial advance payment may be required.
● Production begins only after payment confirmation.
● Remaining balances, if applicable, must be cleared before dispatch or collection.
Failure to complete payment may result in delays or cancellation of the order.
Production & Delivery Timelines
Estimated production and delivery timelines are provided for customer convenience.
Production schedules may vary due to:
● Peak wedding seasons
● Festival demand
● Artisan availability
● Fabric procurement
● Custom embroidery complexity
● Unforeseen production delays
Rajposh will make every reasonable effort to communicate any significant delays.
Shipping & Delivery
Once dispatched, delivery timelines depend on our logistics partners.
Customers are responsible for providing accurate shipping details.
Rajposh shall not be liable for delays caused by:
● Courier service disruptions
● Natural disasters
● Government restrictions
● Customs clearance (for international shipments)
● Incorrect delivery information provided by the customer
Alterations
Minor alterations may be available depending on the garment purchased.
Customers should inspect garments promptly upon delivery and contact us within the specified timeframe if alteration services are required.
Alteration eligibility may vary for custom-made garments.
Returns & Exchanges
Due to the personalized nature of bespoke tailoring, customized garments are generally not eligible for return, exchange, or cancellation, except in cases of verified manufacturing defects.
Ready-to-wear products may qualify for exchange or return in accordance with our Return & Exchange Policy.
Returned products must:
● Be unused.
● Be unwashed.
● Include original tags and packaging.
● Meet the eligibility criteria specified in our Return Policy
Intellectual Property
All content available on the Rajposh website, including but not limited to:
● Logos
● Product photographs
● Designs
● Graphics
● Text
● Videos
● Illustrations
● Branding elements
is the intellectual property of Rajposh and is protected under applicable copyright, trademark,
and intellectual property laws.
Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.
Customer Conduct
Users agree not to:
● Provide false information.
● Misuse our website.
● Attempt unauthorized access to our systems.
● Upload harmful software or malicious code.
● Infringe upon intellectual property rights.
● Use our content without written permission.
Violation of these terms may result in suspension of services and legal action where applicable.
Limitation of Liability
To the maximum extent permitted by law, Rajposh shall not be liable for:
● Indirect or consequential damages.
● Loss of business or profits.
● Delivery delays beyond our reasonable control.
● Minor handcrafted variations.
● Customer measurement inaccuracies.
● Third-party courier delays.
● Temporary website interruptions.
Our total liability shall not exceed the value of the purchased product.
Force Majeure
Rajposh shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:
● Natural disasters
● Floods
● Fire
● Pandemic restrictions
● Government regulations
● Labor disputes
● Transportation disruptions
● Power outages
● War or civil unrest
Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in our Privacy Policy.
Changes to These Terms
Rajposh reserves the right to modify or update these Terms of Service at any time without prior notice.
Any changes become effective immediately upon publication on this page.
Continued use of our website after such updates constitutes acceptance of the revised Terms.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in [Your City, India].
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Rajposh
Customer Support
Email: [support@rajposh.com]
Phone: [+91-XXXXXXXXXX]
Address: [Company Address]
We appreciate your trust in Rajposh and are committed to delivering timeless craftsmanship, exceptional service, and a seamless shopping experience with every creation.